IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE ("TERMS" or "AGREEMENT") BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY (SEE SECTIONS 14 AND 15). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.
Your use of Radyancyuk.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the "Website"), which are owned and maintained by Boughaz LLC ("Radiancy," "we," "our," "us"), are governed by the policies, terms, and conditions set forth below. Please read them carefully. We offer the Website, including all information, tools, products, and services available from the Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorised to use the Website in any manner or form whatsoever.
Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.
You can review the most current version of the Terms at any time on this page ([YOUR WEBSITE URL]/policies/terms-of-service). We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES.
TERMS OF SALE
1. WEBSITE USE
By using the Website and agreeing to these Terms, you represent that you are at least 18 years old. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.
2. PRIVACY & SECURITY DISCLOSURE
Our privacy policy may be viewed at [YOUR WEBSITE URL]/policies/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.
3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS
All aspects of our Website are protected by UK and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.
You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing abusive, vulgar, obscene, or defamatory material; (3) soliciting others to perform or participate in any unlawful acts; (4) violating any applicable UK laws, regulations, or local by-laws; (5) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (7) submitting false or misleading information; (8) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (9) collecting or tracking the personal information of others; (10) interfering with or circumventing the security features of the Website; or (11) any other unlawful act.
[YOUR BRAND NAME] reserves the right to terminate your access to the Website or any of its services if it determines that you (1) do not comply with these Terms of Sale; (2) provide false, inaccurate, or incomplete information during our registration process; (3) engage in any conduct that would otherwise harm any of [YOUR BRAND NAME]'s rights or interests in its Website, services, or other property; or (4) for any or no reason whatsoever without prior notice to you. [YOUR BRAND NAME] may take any other actions necessary in this regard or seek any remedies permitted by law.
4. PRODUCTS SOLD FOR PERSONAL USE ONLY
You further agree that any products or services you purchase from [YOUR BRAND NAME] on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website. Resale of our products outside of authorised channels can result in the product becoming materially different, which may affect safety, efficacy, or the ability to honour warranties or guarantees. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
5. NO MEDICAL ADVICE AND THE ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
The material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for seeking advice from a qualified healthcare provider. These statements have not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA) or Food Standards Agency (FSA). You should consult your GP or a qualified healthcare professional before using any information provided by [YOUR BRAND NAME].
While we endeavour to provide accurate and current information on our Website, there may be information on our Website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product delivery charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order), subject to your statutory consumer rights.
We have made every effort to display as accurately as possible the colours and images of our products that appear on the Website. We cannot guarantee that your computer monitor's display of any colour will be accurate.
This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.
[YOUR BRAND NAME] does not make any guarantee that you will accomplish your health and wellness goals. Your results may vary depending upon a variety of factors unique to you, such as your age, health, and genetics.
6. MODIFICATIONS TO THE WEBSITE AND PRICES
We reserve the right to modify or discontinue access to the Website (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of access to the Website. Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to refund, return, or exchange only according to our Shipping and Refund and Return policies.
All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.
7. PAYMENT
All charges are in Pounds Sterling (£).
By submitting payment information to us, you represent and agree that: (i) you are fully authorised to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) that sufficient funds exist to pay us the amount(s) due.
We and our third-party payment service providers may request, and we may receive, updated card information from your card issuer, such as updated card numbers and expiration date information when your card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly. Your card issuer may give you the right to opt out of providing vendors and third-party payment service providers with your updated card information. If you wish to opt out of your card's updating service, you should contact your card issuer.
We are not responsible for any fees or charges that your bank or card issuer may apply. If your bank or card issuer reverses a charge to your card, we may bill you directly and seek payment by another method including a mailed statement.
8. ORDER PLACEMENT AND ACCEPTANCE; SUBSCRIPTIONS, AUTOMATIC PAYMENT, AND CANCELLATION
Order Placement and Acceptance
Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. We reserve the right to accept or deny delivery to anyone for any reason. In the event we deny your order, you will receive a refund to your original form of payment. You understand and agree that we will not be liable for any losses or damages that may result from our refusal to provide you any product or service, save as required by law. We reserve the right to require additional information before processing any order.
Subscriptions, Automatic Payment, and Cancellation
If you go to the Website to purchase a product, you may have the option of buying a product one time or enrolling into [YOUR BRAND NAME]'s subscription plan. If you enrol in a subscription, it is automatically billed every thirty (30) days to the card you provided when you purchased the subscription and posted to you, until you cancel the subscription. You also have the option to change your subscription billing frequency to 45 or 60 days by logging into your customer portal, or 90-120 day frequency options with the help of our customer service team. We may use an account updater to automatically update your card information in the event it changes, in which case, your renewal will be billed to the updated account information. If you wish to cancel your subscription, you may do so at any time, however, you must cancel your subscription twenty-four (24) hours prior to your next order going out in order to not receive your next scheduled order. To cancel your subscription, please contact Customer Support by emailing us at: [YOUR SUPPORT EMAIL]
IF YOU ARE ENROLLED IN THE [YOUR BRAND NAME] SUBSCRIPTION PROGRAMME AT THE TIME OF YOUR INITIAL PURCHASE AND YOU HAVE PROVIDED US WITH A VALID CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH DELIVERY OR INSTALMENT AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR ENROLMENT IN THE [YOUR BRAND NAME] SUBSCRIPTION PLAN. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN THE [YOUR BRAND NAME] SUBSCRIPTION PROGRAMME, YOU MAY DO SO AT ANY TIME BY E-MAILING US AT: [YOUR SUPPORT EMAIL], OR BY LOGGING INTO YOUR CUSTOMER PORTAL.
If you participate in the [YOUR BRAND NAME] subscription programme using a payment card and your payment card fails to process for a subsequent delivery, you agree that [YOUR BRAND NAME] may contact you on any phone number (including a mobile number) or e-mail address you provided for alternate payment information. If you fail to pay for any product or service received, your account may be sent for collection.
9. DELIVERY
[YOUR BRAND NAME] ships to addresses located in the United Kingdom. Please visit our Website for additional information regarding order processing, order handling, delivery times, and commercial couriers used by [YOUR BRAND NAME]. You can also track your order here.
Accurate delivery address and phone number are required. We are not responsible for late deliveries/missing deliveries if you enter incorrect address information. If you discover that you have made a mistake with your order after it has been submitted, or wish to cancel your order after you placed it and before it has been dispatched, please contact Customer Support by emailing us at: [YOUR SUPPORT EMAIL]. You may also fill out this Contact Form here. You must contact us as soon as possible in order to modify or cancel your pending order. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.
10. DELIVERY CONFIRMATION
Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the cardholder, even without a signature.
11. MONEY BACK GUARANTEE
Radiancy offers a Money-Back Guarantee on certain purchases from your first-time subscription order within ninety (90) days from the date that you received your order for a full refund according to the following terms. The Money-Back Guarantee is only valid on products purchased directly from RadiancyUK.com. Purchases that do not qualify for Radiancy's Money-Back Guarantee are subject to our Standard Refund and Return policy. If you claim a refund during the first ninety (90) days and later decide that you want to repurchase another product, you will no longer be able to take advantage of this Money-Back Guarantee. Please email [YOUR SUPPORT EMAIL] to request a refund.
Radiancy will refund the entire purchase price for all approved refunds. Refunds will be issued to the same card or method of payment that was used to order the product.
STANDARD RETURN AND REFUND POLICY
Radiancy wants you to be beyond satisfied with your experience with us so we have made returning or exchanging products easy. If you are dissatisfied with our product, or if it arrives damaged, please refer to our detailed Refund and Return policy. This is in addition to, and does not affect, your statutory right to cancel under the Consumer Contracts Regulations 2013.
After we receive your return, it generally takes 1-2 business days to process your refund. Once a return is processed, it may take up to 10 days for the return to be posted to your account, depending on your bank.
SOCIAL MEDIA
This section applies to everyone who interacts with our social media presence, including comment sections, feeds, and other elements of social media presence viewable on Facebook, Instagram, YouTube, Pinterest, X, LinkedIn, or any of the many other available external third-party social media platforms we may use ("Social Media Presence").
The sites and platforms that host our Social Media Presence are not controlled by us and therefore have their own privacy policies and terms of use. The comments and opinions expressed by users on social media are theirs alone and do not reflect the opinions of Radiancy, and we have no obligation to monitor or remove user comments. If you see an offensive or inappropriate post or comment on our Social Media Presence, you should report it to the operator of the applicable site or platform using the procedures they have established for that purpose.
DISCLAIMER OF WARRANTIES
EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS. NOTHING IN THIS SECTION AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER UNDER THE CONSUMER RIGHTS ACT 2015, INCLUDING YOUR RIGHT TO GOODS THAT ARE OF SATISFACTORY QUALITY, FIT FOR PURPOSE, AND AS DESCRIBED. SUBJECT TO THOSE STATUTORY RIGHTS, WE MAKE NO OTHER REPRESENTATIONS OR WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE, AND DO NOT WARRANT THAT THE WEBSITE OR SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY
NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER UK LAW. SUBJECT TO THIS, RADIANCY SHALL NOT BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL LOSS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRODUCTS, OR YOUR USE OF THE WEBSITE, AND OUR TOTAL LIABILITY IN ANY EVENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms, our Privacy Policy, our advertising or marketing practices, or our products or services shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts. Nothing in this section prevents you from using the EU Online Dispute Resolution platform or a UK Alternative Dispute Resolution (ADR) provider where applicable.
INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Radiancy, its parent, subsidiaries, predecessors, successors and affiliates, and their respective partners, officers, directors, agents, representatives, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, actions, losses, liabilities, damages, expenses, demands and costs of any kind, including, but not limited to, reasonable legal fees, arising out of, resulting from, or in any way connected with or related to (1) your breach of these Terms, the documents they incorporate by reference, or the Agreement; (2) your breach of any representations or warranties in this Agreement; or (3) your violation of any law or the rights of a third party.
THIRD-PARTY WEBSITES AND LINKS
Our Website may include materials from third parties or links to third-party websites. We are not liable for any third-party materials or websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the applicable third party.
TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS
Radiancy is pleased to hear from users and customers and welcomes your comments regarding our services and products. You agree that anything you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and non-proprietary, and that we shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form.
You agree that any Submission that you provide us is true and accurate in all respects and does not infringe or interfere with the intellectual property rights of any third party. You agree that Radiancy may use a Submission, in whole or in part, together with the name of the person submitting it. You agree that Submissions, including testimonials, may be used for any form of advertising relating to Radiancy's products or services, in printed and online media, as Radiancy determines in its absolute discretion. These testimonials do not represent the generally expected user experience.
COPYRIGHT NOTICE; INTELLECTUAL PROPERTY RIGHTS
Copyright Notice
This Website maintains specific contact information provided below, including an email address, for notifications of claimed copyright infringement regarding materials posted to this Website. All notices should be addressed to the following contact person:
Notification of Claimed Infringement:
Boughaz LLC
[YOUR REGISTERED UK ADDRESS]
Attn: Copyright Agent
Email: [YOUR SUPPORT EMAIL]
You may contact us at the address above with complaints regarding allegedly infringing posted material and we will investigate those complaints. If the posted material is believed in good faith by us to violate any applicable law, we will remove or disable access to any such material, and we will notify the posting party that the material has been blocked or removed.
In notifying us of alleged copyright infringement, please include: (i) a description of the copyrighted work that is the subject of claimed infringement; (ii) a description of the infringing material and information sufficient to permit us to locate the alleged material; (iii) your contact information, including your address, telephone number and/or email address; (iv) a statement by you that you have a good faith belief that the material in the manner complained of is not authorised by the copyright owner, or its agent, or by the operation of any law; (v) a statement by you that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and (vi) a physical or electronic signature of the copyright owner or a person authorised to act on the copyright owner's behalf. Failure to include all of the above-listed information may result in a delay in processing your complaint.
Intellectual Property Rights, Licence
The audio and video materials, images, photographs, articles, opinions, and other text, graphics, illustrations, logos, depictions, layouts, compilations, designs, interfaces, digital downloads, software, data compilations and other content associated with the Website (the "Content") are owned or licensed by and to Radiancy or other authorised third parties and are protected by intellectual property, copyright, trademark, trade dress and other laws in the UK and other countries. You must comply with all such laws and applicable copyright, trademark or other legal notices or restrictions. You shall not remove or alter any copyright, trademark, or other legal notices marked on the Content. As between you and Radiancy, we will retain all right, title, and interest in and to the Website and the Content. No transfer of ownership to any portion of the Content shall be made as a result of any access you are granted. Except as expressly set forth in these Terms of Sale or expressly granted to you in writing by Radiancy, no rights are granted to you. You agree to abide by any and all additional copyright notices, information or restrictions contained in any part of the Website. The compilation of the Content on the Website is the exclusive property of Radiancy.
You are only permitted to access and view the Content for personal, non-commercial purposes in accordance with these Terms of Sale, and may not build a business or other enterprise utilising any of the Content, whether for profit or not. Except as provided in these Terms of Sale or otherwise expressly authorised by us in writing, you may not (either directly or through the use of any software, device, internet site, web-based service or other means) download, stream capture, store in a database, archive or otherwise copy any part of the Website or Content; upload, sell, rent, lease, lend, broadcast, transmit or otherwise disseminate, distribute, display or perform any part of the Website or Content; licence or sublicense any part of the Website or Content; or in any way exploit any part of the Website or Content. In addition, except as provided in these Terms of Sale or otherwise expressly authorised by us in writing, you are strictly prohibited from modifying Content; creating, distributing or advertising an index of any significant portion of the Content; or otherwise creating derivative works or materials that are derived from or based in any way on the Content, including mash-ups and similar videos, montages, translations, desktop themes, fonts, icons, wallpaper, greeting cards, and merchandise. This prohibition from creating derivative works is applicable even if you intend to give away the derivative material free of charge.
Copyright
The copyright in all materials provided on the Website is owned by Radiancy or its affiliate(s). Except as stated herein, none of the material contained in the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of [YOUR BRAND NAME]. Permission is hereby granted to view, copy, print and download the materials on the Website for personal, non-commercial use only, provided such materials are used solely for informational purposes, and all copies, or portions thereof, include this copyright notice. [YOUR BRAND NAME] may revoke any of the foregoing rights at any time. You may not, without [YOUR BRAND NAME]'s prior written consent, "mirror" any material contained on the Website on any other server. Upon termination of any rights extended hereunder, you must immediately destroy any downloaded and printed materials obtained from the Website. Any unauthorised use of any material contained on the Website may violate copyright laws, trademark laws, the laws of privacy, and communications regulations and statutes.
Trademarks
The trademarks, service marks and logos ("Trademarks") used and displayed on the Website are registered or unregistered Trademarks of Radiancy. Nothing on the Website shall be construed as granting, by implication, estoppel or otherwise, any licence or right to use any Trademark displayed on the Website without the prior written consent of the Trademark owner. The name of Radiancy or any Trademark may not be used in any way including in any advertising or publicity pertaining to distribution of materials on the Website without the prior written consent of Radiancy. Radiancy prohibits the use of any Radiancy logo and Trademark as a "hot" link to any website unless establishment of such link is approved in advance by Radiancy in writing.
ELECTRONIC COMMUNICATIONS
You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.
ASSIGNMENT
You may not assign any of your rights under these Terms, and any such attempt will be null and void. Radiancy and its affiliates may, in their individual discretion, transfer, without further consent or notification, all contractual rights and obligations pursuant to these Terms if some or all of Radiancy's business is transferred to another entity by way of merger, sale of its assets or otherwise.
NO WAIVER
No waiver by Radiancy of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Radiancy to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
In the event that we terminate this Agreement, the sections relating to no medical advice, payment, the money-back guarantee, disclaimers, limitation of liability, governing law, indemnification, and intellectual property, as well as any representations, warranties, and other obligations made or taken by you, shall survive the termination of this Agreement.
ENTIRE AGREEMENT
These Terms, the Agreement, and any policies or operating rules posted by us on the Website or in respect to the Website constitute the entire agreement and understanding between you and Radiancy, and supersede and replace any prior or contemporaneous agreements. Any ambiguities in the interpretation of these Terms or the Agreement shall not be construed against the drafting party.
QUESTIONS OR ADDITIONAL INFORMATION
If you purchased a product or service through the Website, please contact Customer Support by phone or email.
Radiancy
[YOUR REGISTERED UK ADDRESS]
Email: [YOUR SUPPORT EMAIL]